ALDImobile Phone Numbers and Emails

Customer Service:

  • +61 130 098 9000
  • +6 139 223 5590

ALDImobile Email:

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Contact Information

ALDImobile Website:

ALDImobile Help Center:

Corporate Office Address:

Medion Australia Pty Limited
Reply Paid 89495 MEDION
Chatswood, New South Wales 2067
Australia

Other Info (opening hours):

Our contact centre opening hours (Sydney time) are:
Monday to Wednesday 8.30am to 9.30pm
Thursday to Friday 8.30am to 11pm
Saturday to Sunday 8.30am to 8.30pm.

More contact details

Fax:

02 94780291

ALDImobile Rating Based on 46 Reviews

Rating details

2.6
more details
Customer service
Reliability
Product or Service Quality
Coverage Area

Rating stats

Rating trend

Summary of ALDImobile Customer Service Calls

412 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ALDImobile?

Payments and Charges Question:

  • “Recharge”
  • “Cannot recharge.”
  • “Won't accept recharge payment”

Product/ Service Question:

  • “International roaming not working”
  • “I cannot access my voicemail, I cannot phone anyone, no one can phone me”
  • “Txt msg not working”

Activation/ Cancellation Question:

  • “Activation code last digit is not clearly printed so can not activate without last digit”
  • “Cancel service”
  • “I can't activate with my new sim card”

Account Question:

  • “Account”
  • “Can't reset password”
  • “Activating an account”

Request for Information Question:

  • “Need to confirm my activation for 2 SIM cards”
  • “Tech support”
  • “Find out about stock”

Cards Question:

  • “I have a Telstra dongle. If I put a data card in that will it gene me a stronger signal?”
  • “Paid for our aldi sim card and now its telling us we ha e no credit”
  • “I have bought $55 werth of sim cards and i still dont have a mobile service i need help setting up please”

Staff Question:

  • “My service was inactive for approximately 10 hours and you have billed me twice”
  • “Mobile service problem”
  • “Lost mobile service”

Return/ Replace Question:

  • “Trouble changing to an Aldi super pack plan”
  • “Changing ownership of a phone number”
  • “Problem with my phone call since changing to aldi mobike”

Employment Question:

  • “Job interview”
  • “Job”

Other Question:

  • “International roaming”
  • “Sim”
  • “Enquire”

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