Contact ALDImobile Customer Service
ALDImobile Phone Numbers and Emails
Customer Service:
-
+61 130 098 9000
-
+6 139 223 5590
ALDImobile Email:
Customer Service
Complaints
Contact Information
ALDImobile Website:
ALDImobile Help Center:
Corporate Office Address:
Medion Australia Pty Limited
Reply Paid 89495 MEDION
Chatswood,
New South Wales
2067
Australia
Other Info (opening hours):
Our contact centre opening hours (Sydney time) are:
Monday to Wednesday 8.30am to 9.30pm
Thursday to Friday 8.30am to 11pm
Saturday to Sunday 8.30am to 8.30pm.
Fax:
02 94780291
Summary of ALDImobile Customer Service Calls
412
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ALDImobile?
Payments and Charges Question:
- “Recharge”
- “Cannot recharge.”
- “Won't accept recharge payment”
Product/ Service Question:
- “International roaming not working”
- “I cannot access my voicemail, I cannot phone anyone, no one can phone me”
- “Txt msg not working”
Activation/ Cancellation Question:
- “Activation code last digit is not clearly printed so can not activate without last digit”
- “Cancel service”
- “I can't activate with my new sim card”
Account Question:
- “Account”
- “Can't reset password”
- “Activating an account”
Request for Information Question:
- “Need to confirm my activation for 2 SIM cards”
- “Tech support”
- “Find out about stock”
Cards Question:
- “I have a Telstra dongle. If I put a data card in that will it gene me a stronger signal?”
- “Paid for our aldi sim card and now its telling us we ha e no credit”
- “I have bought $55 werth of sim cards and i still dont have a mobile service i need help setting up please”
Staff Question:
- “My service was inactive for approximately 10 hours and you have billed me twice”
- “Mobile service problem”
- “Lost mobile service”
Return/ Replace Question:
- “Trouble changing to an Aldi super pack plan”
- “Changing ownership of a phone number”
- “Problem with my phone call since changing to aldi mobike”
Employment Question:
- “Job interview”
- “Job”
Other Question:
- “International roaming”
- “Sim”
- “Enquire”
Compare ALDImobile To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
ALDImobile